| 1. How do I subscribe to Profitable Glass Quarterly magazine?
A one-year U.S. subscription is $29.00, two years is $48.00, and three years is $67.00.
Payment can be made by check, money order, Visa, MasterCard, Discover, or American Express. Outside the U.S. via surface mail, rates are: one year $34.00, two years $58.00, and three years $82.00. Outside the U.S. via airmail, rates are: one year $53.00, two years $96.00, and three years $139.00. All subscriptions outside the U.S. must be prepaid in U.S. funds with a check drawn on a U.S. bank or with an international money order. For subscriptions outside the U.S. we also accept Visa, MasterCard, Discover, and American Express.
You can order by using one of the following methods: use the subscription page offered on this secure website; send to our e-mail address, info@profitableglass.com; mail in your subscription request to P.O. Box 69, Westport KY 40077; call our office at 800-719-0769 or 502-222-5631; or fax to 502-222-4527. We will need your name and complete mailing address. Kentucky residents, please add 6% state sales tax.
2. What is the best time to reach Profitable Glass Quarterly by phone?
The office hours are 9:00 am to 5:00 pm Eastern Time, Monday through Friday. Our toll-free number is 800-719-0769 and the regular number is 502-222-5631. The office is closed on major holidays.
3. How many issues of Profitable Glass Quarterly will I receive in a year?
You will receive four issues per year. For example, if the subscription starts with the Fall issue, it will expire with the Summer issue. You will receive Fall, Winter, Spring, and Summer.
4. In what months is Profitable Glass Quarterly published?
The Spring issue usually mails in February, the Summer in May, Fall in August, and Winter in November.
5. If I live outside the U.S. can I subscribe to Profitable Glass Quarterly? What is the cost?
Yes, we do accept subscriptions from outside the U.S. A one-year subscription is $34.00, two years is $58.00, and three years is $82.00. Subscriptions should be prepaid in U.S. funds with a check drawn on a U.S. bank or with an international money order. We also accept Visa, MasterCard, Discover, and American Express. The above subscription rates are for surface mail, which usually takes from six to fourteen weeks to arrive. We also offer airmail subscriptions. One year is $53.00, two years is $96.00, and three years is $139.00. Airmail usually takes four to six weeks to arrive.
6. I recently subscribed to Profitable Glass Quarterly. When will I receive my first issue?
To receive your first issue, please allow at least four weeks. We try to service our customers as quickly as possible, but it does take time to process the subscription mailings. We start subscriptions with the most current issue unless customers indicate that they already have that magazine.
7. Several weeks ago I subscribed to Profitable Glass Quarterly using my credit card. I have not yet received my first issue. Can you please let me know if anything is wrong?
Please call our office at 800-719-0769 with your name and address and have the transaction date from your credit card statement available.
8. I moved and have not been receiving my magazines. Can you please tell me why?
We may not have received your change of address notice. To change your address, please notify us using one of the following methods: use the form on this website; e-mail us at info@profitableglass.com; send your address change through the U.S. mail service to P.O. Box 69, Westport KY 40077; call 800-719-0769 or 502-222-5631; or fax 502-222-4527. Please be sure to include your previous address as well as your new one. If you have it available, send the mailing label from an old issue.
9. How do I tell when my subscription expires?
If you will look at the label on the last magazine you received, you will find your record number listed in the top left-hand corner just above your name. Next to that you will see Winter, Spring, Summer, or Fall and the year. This is your expiration date. For example: Fall 2004 means your subscription expires with the Fall 2004 issue.
10. How do I renew my subscription to Profitable Glass Quarterly?
You can renew by: mailing your renewal notice to our office using the envelope provided; calling 800-719-0769 or 502-222-5631; faxing it to 502-222-4527; or using the form on this secure website. If you call, be sure to have your renewal notice handy, as we will need the record number and expiration date from the label.
11. How can I obtain a back issue of Profitable Glass Quarterly?
Please see the back issue page on this website for a listing of the available back issues, prices, and shipping. Back issue orders must be prepaid. Your order can also be mailed to P.O. Box 69, Westport KY 40077; called in at 800-719-0769 or 502-222-5631; or faxed to 502-222-4527. Be sure to include your name and complete shipping address. In the U.S., please allow ten to fifteen days to receive your order. Orders shipped outside the U.S. are sent surface mail and may take from six to fourteen weeks to arrive depending upon the destination. Back issues can be shipped airmail upon request. The actual airmail shipping rate is charged for the order.
12. I would like to carry Profitable Glass Quarterly for resale in my shop. What are the costs and quantities required?
The minimum order is three issues per quarter. The cost is $5.00 per issue plus shipping. Please call our office at 800-719-0769 for details or see the form available on this website.
13. Can you please give me information on how to become an advertiser in Profitable Glass Quarterly?
Please call our office at 800-719-0769 for details.
14. How often is the Profitable Glass Quarterly website updated?
The major portion of our site is updated each quarter. Some portions of our site are updated daily. Please check back often and bookmark our site, ProfitableGlass.com, for your convenience.
15. How do I contact the staff at Profitable Glass Quarterly?
Thank you for visiting our website. If you have any other questions that are not addressed here, please contact us in any of the following ways:
ProfitableGlass.com
E-mail: info@profitableglass.com We will strive to respond to your queries in a timely fashion.Telephone: 800-719-0769 or 502-222-5631 We are available to assist you Monday through Friday from 9:00 am to 5:00 pm Eastern Time. The office is closed on major holidays. Fax: 502-222-4527 It would be helpful for you to include your name and address in your fax along with your phone and fax numbers. If you are already a subscriber, please list your record number. U.S. mail: Profitable Glass Quarterly, P.O. Box 69, 8300 Hidden Valley Road, Westport KY 40077.
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