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Spring 2005
Web Bulletin BoardsAn Efficient Way to Offer Customer Support
It’s possible to increase your customer support without adding more labor costs by taking advantage of Web-based bulletin boards and message systems. Those venues make it possible for you to create forums where anyone can post and answer messages. In that way, you can use the board as a tool for answering customers’ questions about your products and services.
by Lawrence J. Magid
You can find the rest of this article in the Spring 2005 issue of Profitable Glass Quarterly.
Spring 2005 Buy Now!
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