Summer 2003

Empowerment Comes From Learning Listening Techniques
If you want to be more productive and increase sales, try listening. When people listen, they are empowed to take responsibility, to be more productive, to influence their environment, and to increase the bottom line. Those all-important listening and communication skills give you the tools to manage conflict and feel a sense of control in the workplace.
by Diane DiResta

You can find the rest of this article in the Summer 2003 issue of Profitable Glass Quarterly.

Summer 2003 – Buy Now!