Profitable Glass Quarterly & Glass Patterns Magazine

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Fall 2000

Six Ways to Be a Better Listener
The best way to get employees, customers, friends, and family members to feel that you care about what they say is to really listen to them. Listening is an essential skill required for being a good manager that everyone can improve by following a few simple suggestions.
by Paul C. Blodgett

You can find the rest of this article in the Fall 2000 issue of Profitable Glass Quarterly.

Fall 2000 – Buy Now!

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Marketing
Sales for the Independent Artist– Greeting Your Customers

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Management Archives

2001
Winter - Telephone Tact—Increase Sales with Telephone Etiquette
Fall - Can't Get No Satisfaction: Dealing with Unhappy Customers
Summer - Focus on Cleanups
Spring - Sizing Up Your Sales Help—What to Look For Before You Hire

2000
Fall - Six Ways to Be a Better Listener
Summer - Maximize Your Time—Minimize Your Stress
Spring - Business Success Tip for the New Year

1999
Winter - Ready, Set, Motivate: How to Get Your Employees Going
Fall - What Makes a Good Manager
Summer - Collect Calls
Spring - The Art of Delegation—How Well Do You Delegate?

1998
Winter - An Ounce of Prevention—A Guide to Avoiding Employment Liability

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