Profitable Glass Quarterly & Glass Patterns Magazine

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SPRING 2005
Volume 8, Number 1

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Letter from the Editor
Focus on Your Company
Taking the time to visualize where you want your company to be in the next ten years and enlisting the help of your staff members to determine what it will take to get there will keep your art glass business fresh and vital.
by Maureen James

Hot Glass Studio
Suellen Fowler—The Color Queen
Suellen Fowler is respected the world over for her expert knowledge of coloring glass and the formulas it takes to develop each particular color.
by Marcie Davis

Studio Profile
Peter McGrain Glass Painting
Peter McGrain’s early frustration with assembling quality tools and supplies for glass painting led him to develop brush sets, paint kits, and instructional videos that help the glass painting enthusiast accomplish professional results.
by Colleen Bryan and Peter McGrain

Glass Talk with Dale Smeltzer
Pat Frantz, bead artist, shares insights into the background of dichroic glass, as well as tips for working with this interesting medium.

Retailer Profile
Seraphim Studios
Dee Tatum brought many professional and novice glass artists together to lend cheer and hope to breast cancer survivors by introducing the Flowers of Hope stained glass project to her local community.
by Colleen Bryan

Personal Development
Behaviors of Successful Entrepreneurs
Building a good rapport with clients, finding the right mentor, and learning basic listening skills are some of the most essential requirements for being a successful art glass entrepreneur.
by Barton Goldsmith, Ph.D.

Management
Ten Tips for Giving (Constructive) Criticism—Giving Staff the Feedback They Need and Want
Starting and ending with a compliment, maintaining eye contact, and choosing the right time to speak are just a few of the things you can do to help your staff members accept and be willing to act upon suggestions for improving their performance.
by Barton Goldsmith, Ph.D.

Marketing
Playing the Field—How to Work a Trade Show
Successful and worthwhile participation in a tradeshow requires advanced planning, collecting information while you’re there, and following up with visitors to your booth after the show is over.
by Claire Sykes

Tech Talk
Web Bulletin Boards—An Efficient Way to Offer Customer Support
Internet bulletin board services offer you an easy-to-set-up and inexpensive way to provide information to your customers about your products and services.
by Lawrence J. Magid